10 Jul NNBN INSIGHT – How Can I Gain Success From E-mail Marketing For My Business?
This week, we continue our insights as we look at E-mail Marketing and how you can achieve success with email marketing.
Email marketing has proven to be one of the most powerful digital marketing channels for all kinds of businesses, and the laws regarding email marketing are essentially the same in the UK as in any other developed country. However, implementing successful email marketing campaigns can be a challenge, especially for small or medium-sized businesses with limited experience or a tight budget. This article aims to provide a comprehensive guide on how businesses can achieve success with email marketing.
1. Start with a High-Quality Email List
The starting point for any email marketing campaign is a high-quality email list. Email lists can be purchased, built through website sign-ups, or obtained through other means. However, it’s important to ensure that the emails in your list are genuine, relevant, and high-quality. Sending emails to people who haven’t opted-in puts your email marketing campaign at risk. Moreover, a high-quality email list must have a good balance of old customers, new prospects, and high-value leads.
If you’re starting from scratch, start by building your email list through your website or social media accounts. An email list can be built through various online lead magnets such as special offers, free webinars, access to premium content, etc. By giving people something they want in exchange for their email address, you can start building your email list.
2. Create an Email Marketing Plan
Like any other marketing activity, email marketing requires a plan. This plan should define your strategy with email marketing, including the goals you want to achieve, the frequency of email campaigns, the content types you’ll create, and the tone and style you’ll use in your campaigns. It’s also important to think about how you’ll measure the success of your email marketing efforts.
To get started, create an email marketing calendar that outlines each email campaign you’ll send over a set period of time – let’s say the next six months. Gather together all relevant dates such as holidays, important events, or significant time periods, and then plan campaign themes around them. This type of planning is important in ensuring your content is relevant and timely.
3. Create Eye-Catching Emails
An email marketing campaign is more than just a message. It requires great design, compelling copy, and calls-to-action that will get readers to interact with the content. Creating an eye-catching email that can attract attention isn’t easy, but it’s essential. Your emails should be colourful, attractive, and easy to read. You should also create images or videos that are relevant to your products or services.
An effective email also needs to have a subject line that engages the reader and encourages them to open the email. Use simple wording and clever language that will intrigue the reader. The subject line could be the deciding factor between your email being opened or thrown away as spam. To improve your chances of email open rates, use personalisation, segmentation, and A/B testing to see which approaches work best for your brand and audience.
4. Use PersonaliSation & Segmentation
Personalisation and segmentation are two of the most effective ways to improve the success of your email marketing campaigns. By segmenting your email list into various groups based on demographics, past purchase behaviour, and other patterns, you can create targeted emails that are tailored to each specific audience.
A personalised email that appeals to an individual recipient is more likely to be opened than a generic email that doesn’t differentiate your brand from others. Personalising an email could include referencing a previous purchase, mentioning the recipient’s name, or sending a birthday coupon. Segmenting your email list allows you to create customized email campaigns that feel tailored to each individual’s interests and needs.
5. Use Calls-to-Action (CTAs)
A call-to-action is an invitation to the reader to take a specific action. A well-crafted, clickable CTA is essential to achieving success with email marketing. CTAs should be prominently displayed in your email, make the value proposition clear, and drive the reader to take specific actions, whether that’s making a purchase, visiting a website, or responding to a survey.
CTAs should be concise and action-oriented. Popular examples of CTAs are ‘Shop now’, ‘Buy now’, and ‘Sign up’, but the language and message you use will depend on the nature of your business and the message you’re conveying. Make sure the CTA is visible and easy to find and precedes the footer of the email.
6. Test, Refine, and Analyse
One of the secrets to successful email marketing is testing. Constantly testing, refining, and analysing your email campaigns is vital to improve their impact on your revenue. Testing different subject lines, calls-to-action, content, and email marketing strategies can reveal what works best for your email list, and over time, can lead to more engaged customers and better results. Refining the content of your emails will help you better tailor campaigns, improving your click-through rates and overall response.
Regularly analysing your email metrics – such as open rates, click-through rates, conversion rates, and ROI – is a crucial part of achieving email marketing success. You must understand these statistics to optimize your email campaigns continually.
7. Ensure Your Emails Comply with UK Legislation
Finally, businesses must ensure that their email marketing practices comply with the legislation in the UK. This includes abiding by the anti-spam laws and the General Data Protection Regulation (GDPR) rules on data privacy. Failure to comply with these laws could result in legal consequences or damage to your business reputation.
The key GDPR requirements that businesses must follow include obtaining explicit consent from individuals before sending them marketing emails, implementing a viable opt-out mechanism, and enabling individuals to access and edit their personal data if they want to.
Email marketing is an effective tool for businesses in the UK to reach out to their target audience, improve customer retention, and drive sales. However, it requires careful planning, attention to detail, and persistence to achieve success. By following the steps outlined in this article and regularly analysing your email marketing campaigns, your business can establish itself as a prominent player in the digital landscape, fostering long-term success.