28 Apr UPDATE: KETTERING CONFERENCE CENTRE
We regret to announce that as a result of the ongoing challenging operating environment Kettering Conference Centre, which includes The Lighthouse Theatre and Balance Health Club & Arena Sports Centre, will close on 31st May 2023. We have explored all possible alternatives and have not taken this decision lightly. Despite our best efforts to rebuild following the pandemic, and ongoing conversations with the key stakeholders, our operational costs have increased significantly over the past year. Unfortunately, even with the Council grant to support the running of The Lighthouse Theatre and Balance Health Club & Arena Sports Centre, the venue is no longer financially viable and cannot continue to operate.
“We are supporting our employees and will do all that we can to identify alternative employment. We will also make sure that customers are provided with full refunds and support they need for booked events or memberships. We would like to express our thanks to the Council, local community and all those who have used the venue for their support throughout the years.”
About the refund process
“Our teams are working hard to contact all our customers and partners over the coming days to confirm the refund process at each site. Please only contact our teams if you have not heard from them by 31 May 2023. We can confirm that any monies paid for events, theatre performances and gym memberships will be fully refunded.”
It’s also worth mentioning, The Lighthouse Theatre and Balance Health Club & Arena Sports Centre have been loss making for a number of years. We understand the decision to close impacts many people in the local community and are very sorry for the upset this has caused. As mentioned in the statement above, even with the Council grant, it was not financially viable to continue its operation. While we are part of a wider group of businesses, any site we run must be able to operate sustainably. Our energy costs had risen by 290% on top of operational costs rising over 50%.
